Privacy Policy

Privacy Policy for WhitsundayApartments.com.au

At WhitsundayApartments.com.au, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure your information is safe and secure.

By using our website, you agree to the collection and use of your personal information as described in this Privacy Policy. If you have any questions or concerns regarding this policy, please contact us at info@whitsundayapartments.com.au.

1. Information We Collect

We collect personal information in several ways to provide and improve our services. The types of information we may collect include:

Personal Information: When you contact us, make a booking, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and postal address.

Payment Information: If you make a purchase or booking through our website, we may collect payment details such as your credit card number, billing address, and transaction details. However, all payment information is processed securely through third-party payment gateways.

Website Usage Information: We collect information about your interactions with our website, including IP address, browser type, device type, and pages viewed. This data helps us understand how visitors use our site and improve user experience.

Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to remember your preferences, track website usage, and provide personalized content. You can disable cookies through your browser settings, but this may limit some features of our website.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

Providing Services: To facilitate bookings, respond to inquiries, and manage your reservations with WhitsundayApartments.com.au.

Communication: To send you confirmations, updates, and promotional materials, including newsletters, special offers, and other marketing communications. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us at info@whitsundayapartments.com.au.

Improving Our Website: To analyze usage trends, improve the functionality of our website, and provide a better user experience for visitors.

Compliance: To comply with legal requirements, protect against fraud, and ensure the security of our website and services.

3. Disclosure of Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may disclose your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or deliver services. These providers are bound by confidentiality agreements and only use your data for the specific services they provide.

Legal Obligations: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or ensure the safety of our users.

Business Transfers: If WhitsundayApartments.com.au is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data. This includes secure socket layer (SSL) encryption for all transactions made through our website and strict access controls for personal information stored on our servers.

However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security, and you use our website at your own risk.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request to delete your personal information, we will do so in accordance with applicable laws.

6. Your Rights

As a user of WhitsundayApartments.com.au, you have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: If any of your personal information is inaccurate or incomplete, you can request a correction.

Deletion: You can request that we delete your personal information, subject to legal obligations.

Objection: You have the right to object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us at info@whitsundayapartments.com.au. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites, including booking platforms and social media sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before submitting any personal information.

8. International Users

WhitsundayApartments.com.au is based in Australia, and our services are governed by Australian law. If you are accessing our website from outside of Australia, please be aware that your personal information may be transferred to, processed, and stored in Australia, where data protection laws may differ from those in your country.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates to this policy on our website, and the revised version will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Whitsunday Apartments

Email: info@whitsundayapartments.com.au